Jan
2022

Consumer Protection Act – Onus To Prove Deficiency In Service Is On The Complainant: Supreme Court

The Supreme Court observed that, in a consumer case, the onus of proof that there was deficiency in service is on the comThe Supreme Court observed that, in a consumer case, the onus of proof that there was deficiency in service is on the complainant. Without any proof of deficiency, the opposite party cannot be held responsible for deficiency in service, Justices Hemant Gupta and V. Ramasubramanian observed.The complainant Dolphin International Ltd., engaged the respondent SGS India Ltd. for…

Source : Live Lawhttps://www.livelaw.in/top-stories/supreme-court-onus-proof-deficiency-in-service-consumer-cases-complainant-sgs-india-vs-dolphin-international-ltd-ll-2021-sc-544-183263