• Consumer Online Foundation

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Consumer complaint for refund against Flipkart resolved in 13 days.
Refund of flight tickets booked during the Lockdown through Flipkart Travels resolved.
Consumer complaint against Ford India resolved in 14 days.



Bank Name : Standard Chartered Bank
Branch Name : Greater Kailash Part 1
Bank Address : B-68, Greater Kailash Part 1, New Delhi – 110048
Bank Account Name : Consumer Online Foundation
Account Number : 521-0-506256-8
Pan Number : AAATC7779G
IFSC Code : SCBL0036033

We thank you for extending your support by donating into our CORPUS FUND to sustain our activities on consumer education and awareness on the RIGHTS and RESPONSIBILITIES as a consumer. Your generous donation will assure our team to perform in the manner you desire from them.

It has been a very satisfying journey for us from the day we extended our services to the consumers online. Our founder, Prof. Bejon Kumar Misra, a well-known International Consumer Policy Expert, has dedicated 35+years in the consumer movement in India and globally.He has very diligently moved forward in empowering the Consumers with their rights and worked on various policy issues including Laws and Regulations touching the lives of the ordinary voiceless consumers in India and other developing countries.

On 1st January 2013 we launched our online websites and helpline numbers to facilitate the consumers to access prompt resolution on complaints and credible information on issues touching the daily lives and essential services of the consumers. Today almost every consumer has access to the internet and that’s what set the ball rolling for us. As of date we have resolved through various platforms more than a million complaints and our membership is growing every day. We would request you to please register with us by donating only RUPEES FIVE HUNDERED as annual membership donation and then after the resolution, you may donate to us in the manner you desire towards our CORPUS FUND to contribute towards the activities we undertake round the year. This is just a small way how we wish to pay back to the society with your support.

We conduct activities like publication of the monthly English consumer magazine THE AWARE CONSUMER, digital Newsletters every fortnight called THE PRESCRIPTION and SPEAK-UP, events, seminars apart from Consumer Advocacy, Education, Awareness and Redressal. We wish to thank you for registering with us and considering us worthy enough of solving your complaints and providing you with regular important information to make you feel protected and empowered. We assure you of our best of services and building a critical mass of aware consumers like you globally. Our team works with only one motive…….to resolve your complaints and get back the smile on your face, which you deserve from your hard earned money!

Team | Complaint Redressal
Consumer Online Foundation

An Aware Consumer is a Protected Consumer