Complaint ID: 9955893
Name of Consumer: Ishwar
Complaint Against: Ola Cab
Complaint In Detail:
the ride CRN694042513 is supposed to be 16kms however As per the bill generated it shows 23.5kms. The Gps map shown in the bill comes out to be 16kms but when I contacted customer support they are refusing to accept it is 16kms i have asked them to even verify on google map they still trying to hide the information. they said they will have conf call with driver but after the call connected they put my self in hold and after the conversation they said driver took the route over banswadi which is what I am claming but when they accept that story but they are refusing to refund the access billed amount, I have bill with the GPS map in it and recorded the customer care conversation please help me to get my money back.
Jago Grahak Jago, जागो ग्राहक जागो, Consumer Complaint, Consumer Awareness, Consumer Grievances, Consumer Rights in India