Complaint ID: 9946075
Name of Consumer: AJAY BANERJEE
State: WEST BENGAL
Complaint Against: NAAPTOL
Complaint In Detail:
I had order a Leather shoe from NAAPTOL for Rs. 1037 against full advance payment. Instead they send me some other item costing only 450/- . when I complained to them they asked me to return the wrong delivery to then at my cost and only then they would complete my original order after 2 weeks. This is really appalling.
They should have sent the item I ordered and taken back the wrong item.
Terrible customer service.
Not a company one should deal with.
Jago Grahak Jago, जागो ग्राहक जागो, Consumer Complaint, Consumer Awareness, Consumer Grievances, Consumer Rights in India