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Jago Grahak Jago, जागो ग्राहक जागो, Consumer Complaint, Consumer Awareness, Consumer Grievances, Consumer Rights in India

Jago Grahak Jago, जागो ग्राहक जागो, Consumer Complaint, Consumer Awareness, Consumer Grievances, Consumer Rights in India

Complaint ID: 9946075

Name of Consumer: AJAY BANERJEE

City: KOLKATA

State: WEST BENGAL

Complaint Against: NAAPTOL

Complaint In Detail:
I had order a Leather shoe from NAAPTOL for Rs. 1037 against full advance payment. Instead they send me some other item costing only 450/- . when I complained to them they asked me to return the wrong delivery to then at my cost and only then they would complete my original order after 2 weeks. This is really appalling.
They should have sent the item I ordered and taken back the wrong item.
Terrible customer service.
Not a company one should deal with.

Jago Grahak Jago, जागो ग्राहक जागो, Consumer Complaint, Consumer Awareness, Consumer Grievances, Consumer Rights in India