With an aim to deal with cases pertaining to consumer grievances and disputes, the consumer courts also known as special purpose courts were established in India. Set up by the government, these judiciary courts aim to protect the rights of consumers. Their main function centers on maintaining the trade practices that are offered by the seller to the consumers. Consumers are free to file a case against the seller if they have been exploited or harassed. On having proof of exploitation (bills or supporting documents) the court will give verdict in favor of the consumers. However failure on part of the consumer to produce proper documents will make it difficult for him to file or win the case.
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